Privacy Policy
At SR Creations, we respect your privacy and are committed to protecting all personal and business information collected through our website and communication channels. This Privacy Policy explains how we collect, use, store, and safeguard your data.
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Information We Collect
We may collect the following information:
• Personal identification and contact details (name, phone number, email address, shipping address).
• Order details, billing information, and shipping records.
• Payment-related information (excluding credit/debit card details, which are processed securely by third-party payment providers).
• Business information for B2B clients, including company name, commercial registration details, and tax information (if applicable).
• Any additional information voluntarily provided when placing special or custom orders or contacting us.
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How We Use Your Information
We use the collected information for the following purposes:
• Processing and fulfilling orders, including production, packaging, and delivery.
• Communicating with clients regarding orders, inquiries, or customer support.
• Managing custom, made-to-order, and B2B transactions.
• Improving our products, services, and overall customer experience.
• Complying with legal, regulatory, and contractual obligations.
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Data Sharing with Third Parties
• We do not sell, rent, or trade personal data to third parties for marketing purposes.
• Information may be shared with shipping providers, payment gateways, and operational partners strictly as required to complete orders.
• All third parties are contractually obligated to maintain the confidentiality and security of your data.
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Data Protection & Security
• We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
• While we take all reasonable precautions, no electronic transmission or storage method can be guaranteed to be 100% secure.
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Data Retention
• Personal and business data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
• Data may be anonymized or securely deleted once it is no longer needed.
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Your Rights
You have the right to:
• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of your data, subject to legal and contractual requirements.
• Withdraw consent for data processing where applicable.
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Cookies
• Our website may use cookies to enhance user experience and analyze site performance.
• You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.
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Policy Updates
• SR Creations reserves the right to update or modify this Privacy Policy at any time.
• Any changes will be posted on this page and become effective immediately upon publication.
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Contact Us
For any privacy-related inquiries or requests, please contact us at: